Terms & Conditions

All our items are covered with a 12 month warranty. Upon making a purchase we require a valid contact number before your order is processed. Please be aware that we will not despatch any orders that require our own 2 man delivery team without prior arrangement so it is vital we have a form of contact with you to do so. Any payments made by PayPal will need to be registered to the address the items are being delivered too. This means if you pay by PayPal your address will need to be verified. Please make sure you are making the correct delivery payment before making your order as we will not be able to process the order until you have made the correct payment. We cannot accept responsibility for delays to delivery times due to unforeseen circumstances.
Please check before your purchase that the sofa will fit into your home if not the delivery charge will be applied to cover our costs.We do not accept any liability for any damage caused to your property whilst doing so. For returns please read our Returns policy.

Returns Policy

We will only accept returns which are brand new still in original packaging, items which are supplied flat packed will only be accepted where assembly has not been attempted and returned in a reasonable condition, brand new still in original packaging, the buyer pays all delivery and return costs, buyer may return item by their own means, if buyer requires us to arrange for them to be returned cost is as per delivery cost breakdown table. Items must be returned within 14 days of delivery, items returned outside of this time will not be considered for refund. 
Customer needs to ensure that items are checked on delivery before accepting them. We regret that we cannot be held liable for damaged items through our couriers which have been signed as checked by the customer. If the items / box are damaged please advise the courier to amend his paper work to include damage before signing.